Privacy Policy

In compliance with Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016, concerning the protection of natural persons with regard to the processing of personal data and repealing Directive 95/46/EC (hereinafter, GDPR), Law 34/2002, of 11 July, on information society services and electronic commerce (hereinafter, LSSI-CE), and Organic Law 3/2018, on Personal Data Protection and guarantee of digital rights, SUB OHM TECHNOLOGIES SL guarantees the protection and confidentiality of personal data of any kind provided by our customers, in accordance with the provisions of the General Data Protection Regulation.

The Data Protection Policy of SUB OHM TECHNOLOGIES SL is based on the principle of proactive responsibility, whereby the Data Controller is responsible for complying with the regulatory and jurisprudential framework, and must be able to demonstrate such compliance to the relevant supervisory authorities.

The data provided will be processed under the terms established by the GDPR. In this regard, SUB OHM TECHNOLOGIES SL has adopted the legally required levels of protection and has installed all technical measures available to prevent loss, misuse, alteration, unauthorised access, or third-party access to the data. However, users should be aware that security measures on the Internet are not impregnable.

Data Controller: Who are we?

  • Name: SUB OHM TECHNOLOGIES SL

  • CIF: B87225470

  • Address: Avenida de Madrid No. 5, 28500, Arganda del Rey, Madrid

  • Phone: 918706801

  • Email: [email protected]

Purpose of Processing: What will we use your data for?

All data provided by our customers and/or visitors on the website of SUB OHM TECHNOLOGIES SL or to its staff will be included in files, whether automated or not, created and maintained under the responsibility of the company. These are essential for providing the services requested by users or for resolving questions or issues raised by our visitors.

Lawfulness of Processing: Why do we need your data?

a) Contractual Relationship: Applies when you contract any of our services. b) Legitimate Interest: To address inquiries and complaints raised by you and to manage the collection of outstanding amounts. c) Your Consent: If you are a user of our website, by checking the box on the contact form, you authorise us to send you the necessary communications to respond to your inquiry or request for information.

Recipients: With whom do we share your data?

We do not share your personal data with anyone, except for public or private entities to which we are obliged to provide your personal data in compliance with any law. For example, tax laws require providing certain information about financial transactions exceeding a certain amount to the Tax Agency.

If, apart from the aforementioned cases, we need to disclose your personal information to other entities, we will request your prior permission through clear options that allow you to decide in this regard.

Communication: Where could we send your data?

We will not carry out international transfers of your personal data for any of the purposes indicated.

Retention: How long will we keep your data?

We will only retain your personal data for as long as is necessary to achieve the purposes for which they were collected. When determining the appropriate retention period, we examine the risks involved in processing, as well as our contractual, legal, and regulatory obligations, internal data retention policies, and legitimate business interests described in this Privacy Notice and Cookie Policy.

In this regard, SUB OHM TECHNOLOGIES SL will retain personal data once your relationship with us has ended, duly blocked, for the period of limitation of actions that could arise from the relationship maintained with the data subject.

Once blocked, your data will be inaccessible to SUB OHM TECHNOLOGIES SL and will not be processed except for making them available to public administrations, judges, and courts for the attention of possible liabilities arising from processing, as well as for the exercise and defence of claims before the Spanish Data Protection Agency.

Security: How will we protect your data?

We make every reasonable effort to maintain the confidentiality of personal information processed in our systems. We maintain strict security levels to protect the personal data we process against accidental loss and unauthorised access, processing, or disclosure, considering the state of technology, the nature of the data, and the risks to which they are exposed.

However, we cannot be held responsible for the use you make of your data (including username and password) on our website. Our staff adhere to strict privacy standards, and if we hire third parties to provide support services, we require them to comply with the same standards and allow us to audit them to verify compliance.

Your Rights: What rights can you exercise as a data subject?

You may exercise the following rights:

a) Right of Access: To know which personal data we are processing and the operations carried out with them. b) Right of Rectification: To correct any inaccurate personal data. c) Right of Erasure: To delete your personal data, where legally permissible. d) Right to Restrict Processing: When the accuracy, legality, or necessity of processing your data is in doubt, we may retain them for the exercise or defence of claims. e) Right to Object: To object to the processing of your personal data when the lawful basis is our legitimate interest. SUB OHM TECHNOLOGIES SL will cease processing your data unless there is a legitimate interest or it is necessary for the defence of claims. f) Right to Data Portability: When the lawful basis for processing your data is a contractual relationship or your consent. g) Right to Withdraw Consent: You may withdraw consent previously given to SUB OHM TECHNOLOGIES SL.

To exercise your rights, you may do so free of charge and at any time by contacting us at Avenida de Madrid No. 5, 28500, Arganda del Rey, Madrid, or by writing to [email protected].

Right to Lodge a Complaint: Where can you file a claim?

If you believe your rights have not been addressed by our organisation, you may file a complaint with the Spanish Data Protection Agency through one of the following means:

  • Electronic Headquarters: https://www.aepd.es

  • Postal Address: Agencia Española de Protección de Datos, C/ Jorge Juan, 6, 28001, Madrid

  • Phone: 901.100.099 and 912.663.517

Filing a complaint with the Spanish Data Protection Agency is free of charge and does not require the assistance of a lawyer or solicitor.

Updates: What changes might there be to this Privacy Policy?

SUB OHM TECHNOLOGIES SL reserves the right to modify this policy to adapt it to legislative or jurisprudential developments that may affect compliance.

To ensure compliance with the regulations on personal data protection, SUB OHM TECHNOLOGIES SL has received consultancy and advisory services from ClickDatos.